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I was recently looking for some more healthy food options when eating out. My friend, Lauren, immediately pointed me toward Panera. I really like Panera, but had never heard that their chicken was all-natural. I went to their website to see what else they offered, and no where on their website could I find any [...] So, I’m writing on location at the Fancy Food Show in San Francisco. Though it sounds glamorous and exciting, it is a rat race and just plain full of people. Plus, I’ve never seen so many varieties of cheeses, olive oils, crackers, salad dressings, and salsas. We all know how hard it is to turn a profit in today’s economy. What’s even more difficult is sustaining the value of a premium brand, what with brand names shelling out coupons, cutting all marketing and even changing their product ingredients to become the “chipper chicken” of their category. (Thank you, Steve Martin.) Extraordinary: going beyond what is usual, regular, or customary. — Merriam-Webster Premium brands distinguish themselves from the competition not only in their products, but also in the way they communicate with their customers. One good example of this is in e-mail marketing. Although e-mail is growing and consumers are likely to opt-out if they feel the messages to be irrelevant or impersonal. There are more than 200 billion email messages sent each day, and of the 91% of consumers who opt out or unsubscribe to emails, 46% are driven to brand defection because the messages are simply not relevant. Not cowering to the pressure of the recession, Volvo delivers premium peace of mind Premium brands should never cower, even during a recession. |
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